How should you answer a goal that sounds impossible?
TL;DR:Take them to the water After my stroke I told my physical therapist Dave Nitti that I wanted to surf again. He did not tell me it was a lovely goal for someday. He got in the ocean with me, and he was the first person standing there when I stood up on a board. I...
Should a bad first grade make you drop the class?
TL;DR: No. I got an F on my first college English paper and I cried like it was the end of the world. I stayed in the class anyway. By the end of that semester I had one of the top grades in it, and I had finally learned how to write. English was an elective. I took...
Is it worth emailing a stranger who doesn’t know you?
TL;DR: Yes, and the odds are better than they feel. On August 8, 2019, I found the most senior person at Burton I could and emailed them cold. Five days later, on August 13, a real reply came back. Asking cost me almost nothing. Asking for help has always been hard...
Should a leader show up for the thing they doubted?
TL;DR: Yes, and the way this CEO did it stuck with me. On May 10, 2018, I spoke at Atrius Health’s nursing conference in Boston. The event planner wanted me. The CEO wasn’t sure I was the right fit. She booked me anyway, and he sat in the back for every...
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