The Girl in the Rocking Chair
Over the years, I’ve had the privilege of speaking to audiences of all kinds, but the youth market always holds a special place in my heart. This week, as I prepare to speak at YADAPP I found myself thinking about the moment that changed the way I see myself...
The Skill Patients Notice Most Isn’t Medical Expertise — It’s Listening
When people talk about excellent healthcare, the conversation usually centers on expertise. We admire physicians who can diagnose complex illnesses, surgeons who perform delicate procedures, and therapists who help patients regain strength and mobility. These...
Why Compassion Is More Than a Soft Skill in Healthcare
Compassion is often described as a personal quality. We talk about compassionate nurses, empathetic doctors, and healthcare professionals who genuinely care about their patients. But compassion in healthcare isn’t just a personality trait. It’s also a powerful...
The Emotional Side of Illness We Don’t Talk About Enough
When people think about hospitals, they usually imagine medical treatment. They picture doctors diagnosing illness, nurses administering care, and therapists helping patients regain strength. Most conversations about healthcare focus on clinical expertise, technology,...
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